FAQs
It's Simple:
1. Choose any style from our website.
2. Add it to your cart.
3. Proceed to check out.
4. Choose mode of payment: net banking, credit/debit card, wallet, or COD.
5. Your order is complete as soon as the transaction is processed.
Once your order is confirmed, you will receive an invoice via email. You can also download your invoice from your account by following these steps:
1. Log in to your account on our website.
2. Go to My Orders and select the order you need an invoice for.
3. Click on Download Invoice to save or print it.
If you haven’t received your invoice or need assistance, please contact our support team at info@houseofpureeco.com.
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return and there is no return on international orders. If our product is torn, damaged by rough use, we will accept the return in 30 days.
Kindly check our exchange policy document here.
Orders cannot be cancelled once the order is shipped.
Please email/call us for your queries at info@houseofpureeco.com and +91 92202 59969
It takes around 5 to 8 business days for all orders to reach you. Our delivery partners are working to reduce the lead time for more information, kindly read our shipping policy document.
Yes, we do ship outside of India.For more information please email/call us at info@houseofpureeco.com and +91 92202 59969
Because you believe in something greater. Hope isn’t just a brand—it’s a reflection of your values. It’s a call to action, a way to make every choice count. When you choose Hope, you’re choosing a story of care, community, and impact—a story you help write every time you wear it. Together, we are redefining fashion with purpose. Hope isn’t just what we make—it’s what we share.
Hope uses pre-consumer waste cloth to create premium recycled yarn. We are constantly on a lookout and keep experimenting with newer vegan and sustainable materials.
Our Free Size Policy ensures that our garments are designed to fit a broad range of body types comfortably. Each free-size product includes detailed measurements in the product description to help you find the best fit.
If the product doesn’t fit as expected, we offer exchange/return. Please refer to our Returns & Exchange Policy for more details.
For collaboration Please drop us an email on info@houseofpureeco.com
Please email/call us for your queries at info@houseofpureeco.com and
+91 92202 59969
Please drop us an email on info@houseofpureeco.com
Yes, we accept wholesale and bulk orders, for more information contact us at info@houseofpureeco.com.
Machine Wash – Use cold water (30°C) on a gentle cycle.
Mild Detergent – Avoid harsh chemicals and opt for eco-friendly detergents.
No Bleach – Do not use bleach or fabric softeners, as they can damage the fabric.
Air Dry – Lay flat or hang dry to preserve fabric integrity and reduce environmental impact. Avoid tumble drying.
Low Iron (if needed) – Use a low heat setting to remove wrinkles, but avoid direct heat on prints or delicate fabrics.
