We offer easy and hassle-free returns and exchanges.
- You can request a Free return/exchange within 7-day window.
- To initiate a return - Email houseofpureecohope@gmail.com with your order # ID.
- All items purchased under "BUY 2 GET 2 SALE" are ineligible for return and refund. If a final sale item arrives damaged or defective, please contact our support team at houseofpureecohope@gmail.com within 48 hours of delivery for a resolution.
- Your first return/ exchange is free, after that, exchanges cost ₹300
- All items purchased under BUY 2 GET 2 SALE can be exchanged only for sizes with a minimal fee of ₹200
- To initiate a return - Email houseofpureecohope@gmail.com with your order # ID
Damaged or wrong item?
Email houseofpureecohope@gmail.com with your order # and clear photos within 2 days. We’ll fix it fast.
Refunds Timeline
- Once we receive the product in original condition, we’ll refund your order + reimburse up to ₹150 for your return shipping (on courier bill provided).
- Refunds are issued to:
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Original payment method (prepaid orders)
-
Your Bank/UPI (COD orders).
Please note:
- Shipping and COD fees are non-refundable.
Read here our detailed Returns & Refund Policy